Terms & Privacy

MK Outlet TERMS and CONDITIONS

  1. MK Outlet – Terms & Conditions

    Last updated: December 2025

    These Terms & Conditions apply to the use of the MK Outlet website and to purchases made from MK Outlet, whether in store or online where applicable.


    1. About Us

    MK Outlet is part of the MK Prom group.

    Trading name: MK Outlet
    Address: MK Prom, 215 Queensway, Bletchley, Milton Keynes, MK2 2EQ
    Email: he***@*********co.uk


    2. Use of Our Website

    By accessing or using our website, you agree to be bound by these Terms & Conditions.

    You agree not to:

    • Use the website for unlawful purposes

    • Attempt to gain unauthorised access to the website or its systems

    • Copy, reproduce, or exploit website content without permission

    We reserve the right to suspend or terminate access if these terms are breached.


    3. Products & Descriptions

    MK Outlet sells discounted and clearance occasionwear, including dresses and accessories.

    • All product descriptions, images, and prices are provided in good faith

    • Colours may vary due to lighting, photography, and screen settings

    • Stock is limited and subject to availability

    We reserve the right to amend product details or pricing at any time.


    4. Pricing & Payment

    • All prices are shown in GBP (£)

    • Prices may change without notice

    • Payment must be made in full at the point of purchase

    Accepted payment methods are displayed in store or at checkout.


    5. Outlet & Clearance Items

    MK Outlet specialises in outlet and clearance stock.

    • Items may include discontinued styles, end-of-line products, or samples

    • Minor imperfections may be present and are reflected in the price

    • Customers are encouraged to inspect items carefully before purchase


    6. Returns, Refunds & Exchanges

    Important Notice

    Outlet and clearance purchases are generally final sale.

    However, this does not affect your statutory rights under UK consumer law.

    In-store purchases

    • We do not offer refunds or exchanges for change of mind

    • If an item is faulty or misdescribed, please notify us within 24 hours of purchase and return it unused with proof of purchase

    Online purchases (if applicable)

    Where online sales apply, statutory rights under the Consumer Contracts Regulations may apply unless the item is exempt (e.g. personalised or clearance items).


    7. Gift Vouchers

    • Gift vouchers are non-refundable and cannot be exchanged for cash

    • Lost or stolen vouchers cannot be replaced

    • Expiry dates (if applicable) will be stated at the time of purchase


    8. Liability

    To the fullest extent permitted by law:

    • MK Outlet is not liable for indirect or consequential losses

    • Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or breach of statutory rights


    9. Intellectual Property

    All content on this website, including text, images, logos, and branding, is the property of MK Outlet or MK Prom and may not be used without written permission.


    10. Privacy

    Personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.


    11. Changes to These Terms

    We may update these Terms & Conditions from time to time.
    The latest version will always be available on our website.


    12. Governing Law

    These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.